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Help Centre

From mermaid tail size charts to shipping fees

Monofins

What is a monofin and can I buy it separately?

Are monofins safe?

What if my feet are bigger than UK size 6?

Payment Information

Why has my card not been authorised?

What security do you provide for online purchases?

Home Delivery

Delivery options

Click and Collect

What happens if I am out when my order arrives?

Order information

Do you sell gift boxes?

Returns, refunds and exchanges

Christmas UK delivery dates 2023

Christmas

Extended Christmas exchange dates for 2023/2024