Help Centre

Monofin is a type of swimfin used in many water sports as a swimming aid. A single rigid flat surface is attached to swimmer’s feet to increase efficiency and speed. In mermaid world, we love monofins for their mermaid-like appearance. You can buy a monofin as a part of the mermaid tail set or separately. They come in three colours to choose from pink, blue or black. The only difference is colour, this is handy if your mermaid wants to match her outfit without her tail on that hides the Magic Fin Monofin.

Please view our safety page for full details including a safety video and diagrams.   

Please see our partner company Mermaid Planet where you can find our Atlantis Fin which fits UK Adult size 6 - 14. Please select from the Atlantis Prime Collection 

• Please ensure that the correct billing information has been used for your payment card. 

• If your billing information is correct, we recommend contacting your card issuer if you are unable to complete payment.

• If your card issuer confirms that there is no issue with your bank account or card, please contact our customer service team.

We use 'Secure socket layer' (SSL) technology to encrypt your payment card to ensure your details are safe.

WE OFFER FREE STANDARD DELIVERY ON ALL ORDERS TO CUSTOMERS IN THE UNITED KINGDOM.

EUROPEAN ORDERS

Please allow 5-8 working days for delivery.

REST OF THE WORLD

Please allow 5--14 working days for delivery.

We currently do not offer a Click and Collect service on our website.

If no person is available to accept delivery, a card will be placed through your door to let you know which course of action has been taken. Actions include:

• Returning your order to the local Postal Service.

• Leaving your order with a neighbour.

• Leaving your order somewhere safe on your property.

Please note that certain items will require a signature as proof of delivery.

Yes,  please see gift boxes we use this box as our mailing box so if you want one that is not a mailing box then you need to buy this seperately using the link above and we will ensure the box is sent unused in bubble wrap so you can create the ultimate look at home.

We use Royal Mail and the UK cut off point for next day deliveries is:

22nd December 2023

We also use EVRI and the same Next day option applies for only UK mainland as above.

You can collect from our unit in Bedfordshire (SG19 1RB) by calling 01234 352488 to arrange a time. We can accomadate your own courier with notification.

Our Extended Christmas exchange dates are from the 18th October 2023 up to the 7th January 2024. This means that if you would like an exchange of your product we can honor this up to the 7th January. We can only give a refund of up to 30 days from date of purchase. 

If we do not have the porcduct that you need to exchange we will offer you a variation or a credit voucher to use within the store. Items returned must be unused and in a saleable condition to qualify for this extension.

If you require any further information please call +44 01234 352488 for further information.