Shipping Options

Your weight-based shipping fee will be calculated on a checkout based on the weight of the package and your delivery address. 

Orders must be placed by 1pm for expedited shipment to be processed within the same day.

Please check our International Shipping Policy for more information on customs duties and potential charges.

UK Shipping

United Kingdom, Guernsey, Isle Of Man, Jersey

• Free Shipping for all orders over £60 (3-5 working days)
• Royal Mail 48 (2-3 working days) –  starts from £1.50
• Royal Mail 48 tracked (2-3 working days) – starts from £5
• Royal Mail 24 (1-2 working days) – starts from £2.50
• UK Next Day Guaranteed (order by 1pm to receive the next working day) –  starts from £8
• Same day delivery option is available on request - please contact us over the phone

European Shipping Zone 1

Austria, Belgium, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain and Sweden

• Economy European (10-20 working days) –  starts from £7
• Standard European (10 working days) – starts from £11
• Express EU Shipping (3-4 working days) – £32

European Shipping Zone 2

Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia and Slovenia

• Standard European (10 working days) –  starts from £11
• Express EU Shipping (3-4 working days) – £32

International Shipping

• Economy Express (10 working days) – starts from £22
• Express International Shipping (3-4 working days) – £43

POLICY AND TERMS

Shipping fees are non-refundable. If you refuse any shipments from Planet Mermaid, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.