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Planet Mermaid Privacy Policy


Planet Mermaid Limited recognises that its customers, visitors, users, and others (known collectively or individually as "Users") who use www.planetmermaid.com / www.planetmermaid.co.uk (the "Website") value their privacy. This Privacy Policy applies to all of the products, services, and Websites offered by Planet Mermaid Ltd, and details important information regarding the use and disclosure of User information collected on the Website.

 

INFORMATION COLLECTION AND USE

General

Orders

Newsletter

Choice/Opt-out

Children Under 13

INFORMATION SHARING AND DISCLOSURE

Planet Mermaid does not rent, trade or share Personal Information with third parties except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods sold on our website, and an email service provider to send out emails on our behalf. When you make a purchase on our website or sign up for our email list, we will share the necessary amount of personally identifiable information as necessary for the third party to provide that service, including your name, address, credit card information and email address. These third parties are prohibited from using your personally identifiable information for promotional purposes. We provide Non-Personal Information to interested third-parties for purposes of understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.

We use both your Personal Information and certain Non-Personal Information to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, and analysing User preferences and trends.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Website.

We may share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

In the event Planet Mermaid Ltd goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Keep in mind that any personal information, or comments that you voluntarily disclose on the Website, for example on comment pages, or on the blog forums, becomes publicly available. Your account name is displayed to other Users when you send and/or post messages through the Website. Please note that any comment or other content you post or send to the Website becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available in public areas of the PlanetMermaid.com website will be seen by people and organizations not related to or controlled by Planet Mermaid, and may be used by others to contact you.

We post customer news, reviews, photographs, prize winners and/or events on our website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the news and/or event to post their name along with their news and/or event.

COOKIES AND WEB BEACONS

CONFIDENTIALITY AND SECURITY

EUROPEAN USERS

If you are a European resident, in accordance with GDPR regulations, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. We do our best to ensure we are working with GDPR-compliant third party service providers.

CHANGES AND UPDATES TO THIS PRIVACY POLICY

PlanetMermaid.com may update this policy at any time in its sole discretion and without prior notice. We will strive to notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your planetmermaid.com account and/or by placing a notice on the Website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

EFFECTIVE DATE

This Privacy Policy was last modified 24 May 2018.

CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, you can contact us at:

Privacy Policy Officer
Planet Mermaid
Unit 9-11 Regents House
Melbourne Street
Bedford
MK42 9AX

support@planetmermaid.com

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